Terms of Service

1. Agreement to Terms

By accessing or using RiderIntel (“the Service”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all visitors, ambassadors, businesses, and other users of the platform.

2. Description of Service

RiderIntel is a SaaS platform that connects snowmobile ambassadors with brands and businesses seeking sponsorship partnerships. The platform enables ambassadors to build profiles, connect social media accounts, receive a Rider Intelligence Score (RIS), and submit applications to brands. Businesses may create profiles, review incoming applications, and manage partnerships.

3. Accounts and Eligibility

You must be at least 18 years of age to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at tyler@riderintel.com if you suspect unauthorized access.

4. User Responsibilities

You agree not to:

• Provide false, misleading, or fraudulent information on your profile or in any application.
• Use the platform to harass, spam, or send unsolicited communications to other users.
• Attempt to circumvent subscription limits or access features not included in your plan.
• Scrape, copy, or redistribute platform data, ambassador profiles, or brand information without prior written consent.
• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Impersonate another person or entity, or misrepresent your affiliation with any person or entity.

We reserve the right to suspend or terminate accounts that violate these responsibilities.

5. Subscriptions and Payment

Access to certain features of RiderIntel requires a paid subscription. By subscribing, you authorize us to charge the applicable fees to your payment method on a recurring basis. All subscription fees are billed in advance for the chosen billing period (monthly or annually).

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period — no refunds are issued for unused portions of a billing period. We reserve the right to change subscription pricing with at least 30 days’ notice.

Payments are processed securely by Stripe. RiderIntel does not store your full payment card details. In the event of a failed payment, access to paid features may be suspended until payment is resolved.

6. Content and Intellectual Property

You retain ownership of any content you submit to the platform, including profile information, images, and application messages. By submitting content, you grant RiderIntel a non-exclusive, royalty-free licence to display and use that content solely for the purpose of operating the Service.

RiderIntel and its logos, trademarks, software, and platform design are the exclusive property of RiderIntel. Nothing in these Terms grants you any right to use our intellectual property without prior written permission.

7. Third-Party Integrations

The Service integrates with third-party platforms including YouTube, Instagram, TikTok, and Facebook to fetch public social media statistics. By connecting a social account, you authorise RiderIntel to access the data those platforms make available to us under your granted permissions. We are not responsible for the availability, accuracy, or policies of any third-party platform.

8. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the platform will be error-free, uninterrupted, or that any particular sponsorship outcome will result from using the Service. RiderIntel is a marketplace platform — we do not guarantee that ambassadors will receive sponsorship offers or that businesses will find suitable ambassadors.

9. Limitation of Liability

To the fullest extent permitted by law, RiderIntel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service. Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms. You may delete your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will do so, including intellectual property rights, disclaimers, and limitations of liability.

11. Governing Law

These Terms are governed by the laws of the state in which RiderIntel is incorporated, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by displaying a prominent notice on the platform. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

13. Contact

If you have questions about these Terms, please contact us at: tyler@riderintel.com